Updated Date: April 7, 2025
Applies to: Mind & Body Complete and Retreat Ranch and The Retreat Leaders Playbook (DBA's of Mind & Body Complete)

Mind & Body Complete, including its retreat center Retreat Ranch and The Retreat Leaders Playbook, values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data across our websites, programs, and services.

1. Information We Collect
We collect the following personal information:

• Full name
• Email address
• Mailing address
• Phone number
• Dietary preferences (for retreat or mastermind accommodations)
• Payment and billing information (via secure third-party platforms: Stripe and Square)

We also collect data automatically via tools such as Facebook Pixel and other cookies.

2. How We Collect Your Information
We collect information when you:

• Submit forms on our website (contact forms, registration forms, etc.)
• Sign up for newsletters or email updates
• Book a retreat or make a purchase
• Interact with us via social media or third-party platforms
• Participate in surveys or other engagement activities

3. How We Use Your Information
Your information may be used to:

• Send marketing and promotional emails
• Process bookings, payments, and retreat registration
• Personalize and improve our services and customer experience
• Provide customer support and respond to inquiries
• Conduct advertising and retargeting via Facebook or other platforms

4. Sharing Your Information
We do not share your personal data with retreat leaders or partner businesses.
We may share your data with secure, third-party service providers who support our operations:

• Email & Marketing: Mailchimp
• Payment Processing: Stripe and Square
• Course & Retreat Management: Podia and Retreat Guru

These third-party services are obligated to protect your information in accordance with their own privacy policies and applicable laws.

5. International Users and Compliance
We are based in Texas, USA, but serve clients globally, including those in the EU and UK. Therefore, we strive to comply with privacy regulations such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

If you are located in the EU or UK, you may have the right to:

• Request access to your personal data
• Correct or update your data
• Request deletion of your data
• Object to or restrict processing

6. Data Retention & Security
We retain your personal data indefinitely unless you request its removal.
To protect your information, we use only secure, reputable platforms and take reasonable precautions to prevent unauthorized access, disclosure, alteration, or destruction.

7. Your Rights and Choices
You may request to view, modify, or delete your data at any time by contacting us directly. You may also opt out of marketing communications at any time using the "unsubscribe" link included in emails.

For questions, concerns, or data requests, please contact us at:
📧 info@mindbodycomplete.com
📞 877-665-1939

8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business operations. Updates will be posted to this page with a revised effective date.